To send an SMS message to a patient:

1. Log into Accurx Web, using your nhs.net or nhs.uk credentials.

2. Click on 'Patient Search'

3. Enter the patient's NHS number and Date of birth and click '🔎'

4. You should now be able to see more details about your patient. Click Message Patient. ⬇️

5. Start composing a message to the patient, or choose a pre-written template from the 'Message templates' drop-down. To add an attachment to the message click 'Attach', and you can use the toggle to allow the patient to respond to you with text or up to 5 attachments. When you want to send the message click 'Send'.

Tip: find out how to create your own message templates here

That's it! Find out more about attaching documents to the message and how it works for the patient here.

Can I save my message to a patient's record?

After sending the message, you will see the content in the confirmation window like below. 👇

Click on the "Get a copy" button, then paste it directly into the patient's notes! 🎉

If you have any questions, chat with us here! 👉