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Accurx Web: How to send an SMS message to a patient?
Accurx Web: How to send an SMS message to a patient?

Accurx Web allows you to easily text your patients from either your mobile or desktop.

Alice avatar
Written by Alice
Updated over a week ago

To send an SMS message to a patient:

1. Log into Accurx Web, using your or credentials.

2. Click on 'Patient Search'

3. Enter the patient's NHS number and Date of birth and click '๐Ÿ”Ž'

4. You should now be able to see more details about your patient. Click Message Patient. โฌ‡๏ธ

5. Start composing a message to the patient, or choose a pre-written template from the 'Message templates' drop-down. To add an attachment to the message click 'Attach', and you can use the toggle to allow the patient to respond to you with text or up to 5 attachments. When you want to send the message click 'Send'.

Tip: find out how to create your own message templates here

That's it! Find out more about attaching documents to the message and how it works for the patient here.

Can I save my message to a patient's record?

After sending the message, you will see the content in the confirmation window like below. ๐Ÿ‘‡

Click on the "Get a copy" button, then paste it directly into the patient's notes! ๐ŸŽ‰

If you have any questions, chat with us here! ๐Ÿ‘‰

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