1. Log into Accurx Web, using your nhs.net or nhs.uk credentials.

2. Click on 'Patients' then 'Patient Search'

3. You can either Search by the patient's NHS number and Date of birth or by name and demographics and click '🔎'

4. You should now be able to see more details about your patient. Click Message Patient. ⬇️

5. Start composing a message to the patient, or choose a pre-written template from the 'Message templates' drop-down. To add an attachment to the message click 'Attach', and you can use the toggle to allow the patient to respond to you with text or up to 5 attachments. When you want to send the message click 'Send'.

Tip: click here to find out how to create your own message templates here

That's it! Find out more about attaching documents to the message and how it works for the patient here.

After sending the message, you will see the content in the confirmation window like below. 👇

Click on the "Get a copy" button, then paste it directly into the patient's notes! 🎉

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉