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Accurx Web: How to send an SMS message to a patient
Accurx Web: How to send an SMS message to a patient

Accurx Web allows you to easily text your patients from either your mobile or desktop.

John F avatar
Written by John F
Updated over a week ago

To send an SMS message to a patient:

1. Log into Accurx Web, using your or credentials.

2. Click on 'Patients' then 'Patient Search'

Patients button in the inbox above 'Conversations'

3. You can either Search by the patient's NHS number and Date of birth or by name and demographics and click 'πŸ”Ž'

Searching by NHS number
Searching by name

4. You should now be able to see more details about your patient. Click Message Patient. ⬇️

Messaging patient

5. Start composing a message to the patient, or choose a pre-written template from the 'Message templates' drop-down. To add an attachment to the message click 'Attach', and you can use the toggle to allow the patient to respond to you with text or up to 5 attachments. When you want to send the message click 'Send'.

Can I save my message to a patient's record?

After sending the message, you will see the content in the confirmation window like below. πŸ‘‡

Receiving a copy of your message

Click on the "Get a copy" button, then paste it directly into the patient's notes! πŸŽ‰

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

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