Microsoft is officially retiring Internet Explorer in June this year. Therefore, NHS Digital and other software providers are no longer offering support for Internet Explorer in their products. You can read more about this here ⚕️

As a result, our support centre live chat is no longer available on Internet Explorer 💬, and other product features aren't fully supported. However, you can still find us on Microsoft Edge, Google Chrome, Firefox and Safari! 💻

You might find that when you open Manage Organisation or other options from your Accurx toolbar, your computer opens up Internet Explorer. This can therefore lead to some features not working quite as they should.

We'll show you how to stop this from happening! 🌟

Here are some steps that you can follow to change your default browser on Windows 👇

  1. Select the Start button, and then select Settings.

  2. Click "Apps".

  3. Select "Default apps" in the menu.

  4. Under Web browser, select another browser - such as Google Chrome or Microsoft Edge.

GIF showing how to change your default browser settings in Windows

Here are some steps that you can follow to change your default browser on macOS 👇

  1. Select the Apple menu, then System Preferences.

  2. Click General.

  3. Choose a supported web browser from the "Default web browser” menu.

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