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Batch Messaging: An Introduction
Batch Messaging: An Introduction

An introduction to what Accurx Batch messaging is and how you can start using it.

Katie Clephan avatar
Written by Katie Clephan
Updated over a week ago

What is Accurx Batch Messaging?

Accurx Batch Messaging allows you to send the same text message to a group of patients at once. This means you can save time typing out individual texts if you're sending the same message to lots of patients.

Some of the features of Batch Messaging:

  • Text up an unlimited number of patients at once

  • Get structured responses from patients with Questionnaires (learn more about Questionnaires here)

  • Choose from a large collection of SNOMED codes which will be automatically added to each patient's record on sending the batch text message

  • Attach documents to your text messages such as patient leaflets

  • 🌟 NEW 🌟 Invite a cohort of patients to book their own appointments directly in your appointment book (learn about Self-Book here)

Some of the things practices have found Batch Messaging useful for:

  • Sending out announcements (such as to let patients know they still need to wear a mask to come into the surgery)

  • Advertising walk-in clinics for COVID vaccines

  • Collecting QOF data for Asthma and COPD annual reviews

  • Inviting patients to book their own Flu vaccine or Smear test (via Self-Book)

  • Gather information on smoking status, alcohol consumption and BMI from groups of patients (via Florey)

  • Get ethnicity information and blood pressure readings from groups of patients (for practices with access to Florey plus)

How can I start using Batch Messaging?

If you have access to Accurx Batch Messaging, it's very easy to get started! πŸ˜„

πŸ‘‰ Just follow this step-by-step guide.

Batch Messaging is a paid for feature. If you don't have access to Batch Messaging, you can learn more, including how to get access, here.

If you have any other questions at all, please chat with our support team by clicking the green message icon in the bottom right 😊

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