AccuBook: How does AccuBook save to record?

Find out what is saved to EMIS / SystmOne when a patient has been sent or declined the vaccine invitation, and when this occurs.

John F avatar
Written by John F
Updated over a week ago

We save codes to the EMIS and SystmOne record to note when a patient has been sent or declined the vaccine invitation. This only works for patients who are invited via SMS, not for those who are booked manually.

Here's a bit more detail about what will save and when:

What saves to record?

We will save two events to the patient records as a comment:


COVID-19 vaccination SMS invite sent




SARS-CoV-2 vaccination dose declined



When will these be triggered?

When you upload a CSV of patients and create (send) their invites, we will send 'COVID-19 vaccination SMS invite sent' to the record, along with the SNOMED code above.

When a patient (or you on behalf of a patient) confirms that they are declining the vaccine and select the options either 'I've had an anaphylactic reaction' or 'I don't want to have the vaccine' then the 'SARS-CoV-2 vaccination dose declined' event will be saved, along with the SNOMED code above.

We also save the reason that the patient selected for declining, along with any free text they entered.

❗ Please note - if you 'reset' a patient who has declined, then you will need to amend this manually in the patient record'.

There are a few instances where the codes won't save to record:

  • If the user sending the invite is accessing accuBook via the web browser but has never connected the Accurx toolbar to EMIS/SystmOne

  • If the patient is not registered at the practice doing the invite (according to PDS)

  • There is no mobile number with the patient in the CSV file uploaded

If you are uploading a CSV on behalf of another practice, then these will not be saved back to the record. We will only be able to save the above to record if you are inviting patients who exist in your clinical system

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

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