When using Accurx Desktop, information regarding consent will be presented back to you when you pull up a patient in EMIS/SystmOne/Vision and Accurx Desktop. Here's how it looks...
✔️ When a Patient has given consent for communication by SMS text messaging 👇
❓ When a Patient has no recorded objection to SMS text messaging 👇
❌ When a Patient has declined consent for SMS text messaging 👇
❗ Note that you aren't blocked from sending texts to patients that have declined consent. This is intentional so that, for instance, a clinician could send a text whilst in a consultation to their current patient who gives verbal consent ❗
How Accurx Desktop checks consent in EMIS
How Accurx Desktop checks consent in EMIS
Accurx Desktop checks for the following codes in the patient medical record in EMIS, to see whether a patient has opted in or out of SMS messages:
Consent given ✔️
Consent given for communication by short message service text messaging
SNOMED: 699237001
READ: 9ndP
Consent given to receive test results by short message service text messaging
SNOMED: 911361000000104
READ: 9ndP0
Consent declined ❌
Declined consent for short message service text messaging
SNOMED: 513631000000106
READ: 9ndQ
Declined consent to receive test results by short message service text messaging
SNOMED: 911401000000108
READ: 9ndQ0
How does Accurx Desktop check consent in SystmOne?
How does Accurx Desktop check consent in SystmOne?
SMS consent:
In SystmOne, Accurx Desktop checks SMS consent status in the "Patients Details" ✏️ (instead of checking for SNOMED codes).
You can change SMS consent status for a patient in SystmOne by following the below steps:
Search and load the patient in SystmOne,
Select the "Administrative" tab on the left-hand side and select "Patient Details"
Select the "Record Contact Details" button and
Change the preferred contact method as per the patients preference
Then select the relevant consent as per the option below 👇
Email consent:
In SystmOne, Accurx Desktop is currently unable to check for email consent status, and we will display the status Consent unknown. When sending emails to patients, we advise you to check their record to see if they have expressed dissent to receiving communications this way.
To check for a dissent code on SystmOne
Open the patient in SystmOne,
Select “Code Journal” on the left hand side of the screen,
Select the filter (funnel) icon in yellow,
Select browse code hierarchy,
Enter 835231000000104 - Declined consent for communication by email and click “OK”.
Select the “Filter” button.
If the dissent code is present on the patient’s record, it will appear in the box below
How does Accurx Desktop check consent in Vision?
How does Accurx Desktop check consent in Vision?
Accurx Desktop checks for the following codes in the patient medical record in Vision, to see whether a patient has opted in or out of SMS messages:
Consent given ✔️
Consent given for communication by short message service text messaging
READ: 9NdP
Consent given for communication by email
READ: 9NdS
Consent declined ❌
Declined consent for short message service text messaging
READ: 9NdQ
Declined consent for communication by email
READ: 9Ndy