Accurx

The Accurx Desktop inbox is the part of the Accurx Desktop toolbar where different types of responses come into. We've released some video guides to help you understand how it works and get the most from it.

<a href="http://support.accurx.com/en/articles/4311657-how-to-locate-all-responses-in-chain-video">How to locate all responses</a> - whether they're your own responses or if you need to find your colleagues when they are away

<a href="http://support.accurx.com/en/articles/4311666-how-chain-inbox-notifications-work-video">How inbox notifications work</a> - those little red dots that appear on your toolbar

- <a href="http://support.accurx.com/en/articles/4311657-how-to-locate-all-responses-in-chain-video">How to locate all responses</a> - whether they're your own responses or if you need to find your colleagues when they are away
- <a href="http://support.accurx.com/en/articles/4311666-how-chain-inbox-notifications-work-video">How inbox notifications work</a> - those little red dots that appear on your toolbar

Tips to make managing responses even easier 💡

<a href="http://support.accurx.com/en/articles/4311866-how-to-get-the-most-out-of-the-chain-inbox">How to get the most out of the Accurx Desktop inbox</a>

- <a href="http://support.accurx.com/en/articles/4311866-how-to-get-the-most-out-of-the-chain-inbox">How to get the most out of the Accurx Desktop inbox</a>

Specific types of responses and how to manage these 📖

<a href="https://support.accurx.com/en/articles/4169393-accurx-desktop-inbox-how-to-manage-florey-responses-in-the-inbox" rel="nofollow noopener noreferrer" target="_blank">How to manage Florey responses</a> - e.g. Asthma questionnaire, COPD questionnaire, Flu Vaccination Invite etc..

<a href="https://support.accurx.com/en/articles/4169401-accurx-desktop-inbox-how-to-manage-failed-sms-messages-in-the-inbox" rel="nofollow noopener noreferrer" target="_blank">How to manage failed SMS messages </a>

- <a href="https://support.accurx.com/en/articles/4169393-accurx-desktop-inbox-how-to-manage-florey-responses-in-the-inbox" rel="nofollow noopener noreferrer" target="_blank">How to manage Florey responses</a> - e.g. Asthma questionnaire, COPD questionnaire, Flu Vaccination Invite etc..
- <a href="https://support.accurx.com/en/articles/4169401-accurx-desktop-inbox-how-to-manage-failed-sms-messages-in-the-inbox" rel="nofollow noopener noreferrer" target="_blank">How to manage failed SMS messages </a>

What about incoming medical and admin queries which come through Patient Triage?

If your organisation is on a trial of Patient Triage, visit out Patient Triage video guides by <a href="https://support.accurx.com/en/articles/4603742-patient-triage-video-guides" rel="nofollow noopener noreferrer" target="_blank">clicking here</a>!