You can get an overview of all Accurx messages relating to a patient.
To do this, open the patient in EMIS/SystmOne/Vision, click the inbox icon on the toolbar, then click the patient's name under "EMIS Patient" / "SystmOne Patient" / "Vision Patient".
Messages are sorted chronologically by most recent action in the "Open" and "Done" sections. "Open" means any conversations that are currently active in your organisation for that patient. "Done" means any conversations that have been marked as Done (including Sent and Scheduled messages).
Please note: For patient data security, when accessing a patient's Accurx link (eg. document attachment link, Self-Book link, Questionnaire link, response link), the patient will receive a one-time code to verify the access. This means that users at the organisation will not be able to access the link without the one-time code. More information on this in this article here.
The team is aware that some organisations have incorporated accessing these links into their internal workflows. We recognise that this requirement may impact these specific workflows and are currently investigating solutions to address these unique situations while maintaining the highest level of patient data security.
