You can now monitor a patient with suspected/confirmed COVID-19 with our remote monitoring Florey. You'll be able to send this to patients via text message and schedule these to be automatically delivered over multiple days.

What information can I gather from a patient?

Patients will be asked about specific symptoms (e.g. breathlessness) and to provide temperature, blood pressure readings, and/or sats readings if they have access to the right equipment. You can see the full list of questions here

How can I send a patient this questionnaire?

Simply open the patient in your accuRx toolbar, navigate to the "Florey" tab, and search for "COVID-19 Remote Monitoring Questionnaire."

If you can't see this feature, please follow these instructions.

What will the patient see after I send it?

The patient will receive a text message with the link to the questionnaire, by clicking on this link they'll be able to start, answer, and submit the questionnaire.

What happens after a patient completes this?

Once the patient submits the questionnaire, you'll receive these replies on your accuRx toolbar.

If you're part of the "COVID-19 team" at your practice you'll be notified, otherwise by clicking on your initials on your toolbar, followed by "COVID-19 team" you'll also find these response. To join the team click on the "Join team" blue button and you'll be notified next time. 😊

You can save the responses to the patient's record by clicking on "Save to Record."
How long does the patient have to complete this? 

The patient will have 24 hours to complete the questionnaire from the time the SMS is sent.

Will the patient be reminded to complete the survey before it times out? 

Patients will receive 2 texts if they have not completed the survey. They will receive one reminder after 2 hours and one after 6 hours.

What happens if the patient doesn't respond?

If the patient doesn't respond to this questionnaire in 24 hours, the "COVID-19 Team" will receive a notification and the "accuRx Bot" will display the message "@COVID-19 Monitoring Team patient NAME has not completed their COVID-19 Remote Monitoring Questionnaire."

Can I monitor the patient over many days with this questionnaire?

You'll be able to schedule the monitoring questionnaire to be sent to the patient over multiple days. To do this, click on "Add repeat date" at the bottom of the text. 

You can change and choose the dates by clicking on the calendar icon at the left of the date. This will open a calendar picker, where you select the date you'd want to change it to. This includes changing the initial date so the questionnaire is not sent "Now" -  just click the calendar icon to the left of where it says "Now".

You'll be able to schedule for multiple messages if you keep clicking "Add repeat date" at the bottom of the text. 

These scheduled text messages will be sent to the patient at 9am of the selected days.

If you would like to cancel a questionnaire which is scheduled to be sent to the patient, you can do this using these steps.


Did this answer your question?