Given the increase of coronavirus cases in the UK, we've built a tool that helps practices triage patients who have booked face-to-face appointments before they come in. This can decrease the risk of potentially spreading  the virus within a practice by shifting F2F appointments for high risk individuals to phone appointments.
 

We routinely update the COVID-19 triaging questionnaire according to the latest guidance.

Enrolment SMS:

Hi/Dear NAME,
Due to concerns of Coronavirus and under guidance of national Public Health team, we are screening patients before they come in to the practice via the link below.
Thanks, SIGN-OFF
Please follow this link: (link will autogenerate here)
You need internet on your phone (otherwise you can open the link on a computer or contact reception).
SENDER ID

First page of questionnaire:

Hi NAME

Due to the current concern of the spread of Coronavirus and under guidance of the national Public Health team, we are screening patients before they come in to the practice. If you do not complete this questionnaire, your appointment may be cancelled until we can assess your risk.

Are you happy to proceed?

This survey is operated by accuRx.

Questions:

What is your date of birth?
Example 8 12 1988

  • DD MM YYYY

Do you have a high temperature (fever)?
You don't need a thermometer. If you feel hot to touch on your chest or back, answer yes.

  • Yes

  • No

Do you have a new continuous cough?
New: means a cough that you've not had before, or if you usually have a cough, it's got worse.
Continuous: means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours.

  • Yes

  • No

Have you had a new loss or change to your sense of smell or taste?

  • Yes

  • No

When did your symptoms start?
It doesn't matter if you aren't sure about the exact date but try to be as accurate as you can.

  • DD MM YYYY

Have you had any travel outside of the UK in the past 10 days?

  • Yes

  • No

(If Yes)

Where have you travelled to in the past 10 days?

  • Free text response

Does anyone in your household or your close contact have: a high temperature (fever), a new continuous cough or a change in their sense of smell or taste?

  • Yes

  • No

Are you currently waiting for a COVID-19 test result?

  • Yes

  • No

Have you tested positive for COVID-19 in the past 10 days?

  • Yes

  • No

Has anyone in your household or close contacts tested positive for COVID-19 in the past 10 days?

  • Yes

  • No


After a patient submits their responses, they are shown:


If you answered NO to all questions
1. Please attend your appointment as normal (unless you develop new symptoms in the meantime).
2. Ensure you wear a face mask to your appointment.

If you answered YES to any questions
1. Please do not attend your appointment.
2. Your practice will contact you. You may be at risk of having coronavirus so you and the people you live with should not leave your home for any reason. This is called isolation.

Please review the information the NHS website:
www.nhs.uk/conditions/coronavirus-covid-19/

Response in the accuRx Desktop toolbar:
COVID-19 Triaging Team

@COVID-19 Team patient MOUSE, Mickey (Mr) has responded:
Questionnaire: COVID-19 Triaging Questionnaire


DOB: 29/05/1953


Fever:

New continuous cough:
Change in smell/taste:
When did symptoms start:
Travel outside of UK in past 14d:
Travelled to: Greece
Contacts with symptoms:
Currently awaiting COVID test result:

Tested positive for COVID in past 10d:
Contacts tested positive for COVID in past 14d:

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