What does this Questionnaire do?
The Accurx Day Case Procedure Follow Up Questionnaire allows the sending of an online questionnaire to patients to collect information about how a patient is recovering following discharge home after a procedure. It can be used to identify patients who require more detailed assessment and ensure patients are appropriately managed after discharge.
The questionnaire link is sent via SMS or email. The patient fills in the questionnaire through a browser so can use their phone, tablet, laptop or desktop to complete it.
Patients have 10 hours from when they receive the questionnaire to complete it.
The responses are returned to the user or organisation via the Accurx Web inbox. The responses can be assigned to other colleagues.
What does it look like for the clinician and patient?
Clinician view of sending a Questionnaire👇
They can edit the SMS message if required
Patient perspective of viewing and completing the Day Case Procedure Follow Up questionnaire👇
Questions:
1. How are you feeling today?
This is compared to yesterday
Better
Same
Worse
If selected → If you are feeling worse, please tell us more about how you are feeling. This is compared to how you were feeling when you were discharged from hospital after your procedure
Free text
2. Are you taking any pain relief medication?
Yes
If selected → What pain relief medication are you taking and how often? If you are able to, please let us know the name and dose of the medication you are taking. For example, paracetamol 1 gram four times a day
Free text
No
3. Is the medication helping to relieve your pain?
Yes
No
4. Do you have a thermometer at home?
This is to take a temperature reading
Yes
If selected → Please enter your temperature reading (°C)
Enter temperature
No
If selected → Do you feel warm to touch? Touch your chest and back. If they feel hotter than usual, you may have a high temperature. You may also have other symptoms such as feeling shivery (chills).
Yes
No
5. Have you been feeling sick since your procedure?
Yes
No
6. Have you vomited or been sick since your procedure?
Yes
No
7. Have you passed urine since your procedure?
Passing urine means passing water or having a wee
Yes
If selected → Was passing urine more difficult than normal since your procedure?
Yes
No
No
8. Have you opened your bowels since your procedure?
Opening your bowels means passing stool or doing a poo
Yes
No
If selected → Have you passed wind since your procedure?
Yes
No
9. Have you got a wound at the site of your procedure?
Yes
If selected → Please select if your wound or skin around the wound is…
Select all that apply
Red
Painful to touch
Leaking fluid
Warm to touch
Bleeding
Other
If selected → Please provide more details about your wound or skin around the wound
None of the above
No
10. Is there anything else you are worried about or any other information you would like?
Free text
When they have submitted their answers, they will be thanked for completing the questionnaire, sent a confirmation SMS and be given some safety netting information 👇
Clinician view of the Day Case Procedure Follow Up Questionnaire response
A red dot notification in Accurx Web and an email notification indicating a patient response has arrived. 👇
The screenshot below shows the inbox view showing a questionnaire response for a patient 👇
Users can assign the response to a different team by clicking on the Assigned button to edit the assignee 👇
Users can download a PDF version of the questionnaire response, which they can use to save responses to their paper or electronic medical records. 👇
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉