This article talks about our GP-focused product, Chain, which is installed alongside EMIS/SystmOne. If you're using our standalone web portal, Fleming, see here instead!

Once you've got the toolbar installed and correctly connected to EMIS or SystmOne, you'll be able to message your patients! 

To send a message:

  1. Select a patient in EMIS/SystmOne
  2. Click the message icon in the accuRx toolbar
  3. You should see the patient's details have come through to Chain! Choose what to put in your message - you can simply free text in the box near the bottom, or you can add a pre-written template, and also add links from NHS UK. 

This gif shows a bit more clearly:

You can find demo videos with voice overs on our youtube channel 😊 

If you've got any questions about Chain, please do get in contact - you can chat to us via the bubble in the bottom right corner! 👉 

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