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Accurx Switch: Why you need to join a workspace when using Accurx
Accurx Switch: Why you need to join a workspace when using Accurx

Why you need to join a workspace when using Accurx

Kes avatar
Written by Kes
Updated over a week ago

After joining your organisation in Accurx, you'll be asked to join a workspace - the workspace you join should have a similar name to the specialty in which work e.g. Cardiology. Being part of a workspace ensures that you’re able to use Accurx to its full potential by providing specialty-specific features and unlocking collaboration with your team.

Why joining a workspace matters 👇

Access to specialty-specific features

Each workspace in Accurx is tailored to a specific healthcare specialty, providing:

  • Specialty-specific templates

  • Specialty-specific questionnaires

Enhanced team collaboration

Joining a workspace connects you with colleagues in your specialty or team:

  • Share patient information securely with team members

  • Collaborate on patient care plans within your specialty

  • Hand over patient matters efficiently between shifts

  • Access shared resources created by your team

Organised communication

Workspaces help organise communications for more efficient healthcare delivery:

  • See communications relevant to your specialty or team

  • Reduce communication noise from unrelated services

  • Prioritise messages more effectively

  • Maintain clear communication channels within your team

Secure access to patient data

Joining your workspace ensures that you only have access to the patient data that you're authorised to view. This helps maintain patient confidentiality and meets NHS data protection requirements.


How to join a workspace

  1. First, ensure you've joined your organisation in Accurx

  2. After you’ve joined an organisation, you'll be prompted to select a workspace

  3. Choose the workspace that corresponds to your specialty or team

  4. If you work across multiple specialties, you can join additional workspaces later

Note: The workspace name that you join should have the same name as your specialty and include the main site that you at (if applicable).


What if I can't find a workspace for my specialty?

If you don't see an appropriate workspace:

  • Create a new workspace for your specialty

How to create a workspace

  1. Click 'Create new workspace'

  2. Choose a name for your workspace that clearly identifies your specialty

  3. As an optional step, add a description to help others identify your workspace

  4. Choose a specialty from the list

  5. Click Create workspace

  6. You will become the admin of the newly-created workspace


Switching between workspaces

If you work across multiple specialties or teams:

  • You can belong to multiple workspaces simultaneously

  • Switch between workspaces using the workspace selector

  • Your messages and notifications will be organised by workspace


Frequently asked questions

Can I use Accurx without joining a workspace?

No, you need to join a workspace to use Accurx.

How do workspaces differ from organisations in Accurx?

Your organisation represents your broader healthcare institution (e.g. Trust), while workspaces represent specialties or teams within that organisation.

How many workspaces should our organisation have?

This depends on your organisation's structure. Most find it helpful to create workspaces based on existing departments or specialties that work together day-to-day.

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉

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