Accurx is a free platform where patients and healthcare professionals communicate. Our software connects people across the system to make NHS professionals happier and patients healthier. You can use Accurx anywhere to communicate easily with patients and other clinicians in your trust or across the NHS (98% of GP practices currently use our software) – connecting you across services for fast and simple care coordination.

Accurx Web allows you to easily text your patients, message GPs and much more, all from either your desktop or mobile. Accurx Web is a free web-based service, so you don’t need to install or download any software and patients don’t need to download an app (you send a video call link via SMS). For an overview of all the features we have available for your pharmacy, take a look at this article here.

This link takes you to the signup page to get started. It only takes 2 minutes to sign up with your NHS email address using single sign-on, so you don’t need to remember another password 🎉

Accurx allows you to send questionnaires to collect structured data, helping you screen and monitor patients remotely.

Questionnaires work by allowing you to send a patient a text which contains a unique link to a pre-made questionnaire. The patient can then fill it out on their phone (or any compatible device with the internet) the response then comes back to you in the Accurx.
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Here are the Floreys we have available:

If you don't have access to these already, drop us a message in support!

1. Login with your personal NHS email address. You can use this link here.

2. Ensure you are in the right organisation; the name of your pharmacy, not NHS Pharmacy

3. Search for the patient in the top left-hand corner

4. Click message patient

5. Then search for the questionnaire in mind

6. Select your questionnaire

7. Confirm and send the questionnaire to patient