Encounter linking lets you connect a patient's previous consultations to the one you're doing now. Scribe then uses the connected notes and letters as context when it writes your note or letter.
It's useful for follow-ups, where you'd usually work from the last clinic letter. Diagnoses and medications from the previous letter can carry through, so you don't have to dictate them again.
ⓘ Availability: Encounter linking is available to select organisations. If you can't see it, speak to your Accurx account manager.
How to connect a previous encounter
1. Open the Context tab
Start your Scribe consultation for the patient, then open the Context tab and click Connect encounter. You'll see a list of your previous consultations.
2. Choose a previous consultation
Select the consultation you want. A preview opens, with a separate tab for each note and document from that consultation.
3. Connect the notes or letters you want to use
Connect one or more notes or letters. A tick appears on each one you've connected, and they'll be listed on the Context tab.
You can connect more than one consultation.
⚠️ Check it's the right patient: Scribe doesn't check that a connected consultation belongs to the same patient.
4. Disconnect anything you don't need
To remove a connected note or letter, disconnect it. Click the three dots, then 'disconnect'.
How Scribe uses connected encounters
When you generate a note or letter, Scribe uses what you've connected as context:
Information carries through where your template asks for it, for example the diagnosis list and medications from a previous letter
Dates stay accurate, so a previous appointment is described as, for example, "seen on 12 September" rather than as today
Today's consultation comes first, so findings from today aren't mixed up with previous ones
To check where a sentence came from, use Trace to… on it. If it came from a connected consultation, it'll point back to that consultation.
⚠️ Reporting issues: If you notice any hallucinations or omissions, or anything from a previous consultation that's presented as new, please let our support team know via the live chat button (bottom right of your Scribe window).
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉