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Accurx Desktop: AccuAsk

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Written by Ben Davies

Store and customise digital information cards/notes in the Accurx Desktop toolbar.

⚠️ Accuask is an unsupported feature. The product will not undertake any further development or maintenance for AccuAsk.

Accuask allows users to store organisation-wide notes/info-cards digitally, which can be shared with practice staff when required. Practices can request that this feature be enabled at no additional cost if they are interested.


Accessing AccuAsk

To get started, select the AccuAsk Icon on the Accurx Desktop toolbar:

If you don't have access to this option in Accurx Desktop, please speak to Accurx Support to enable it for your practice. You can reach us via live chat in the bottom right corner of this page, or you can email support@accurx.com with your practice details and request to enable AccuAsk. 😊


Navigating and editing AccuAsk cards

With AccuAsk open, you can use the search bar to filter your cards to view and edit them if required.

To edit, search for your template, select it and then select the grey pen icon.

Edit any selection by clicking on the pen icon in the top-right corner of the selected card.

You can change the card's name in the "Title" field and adjust the details in the "Comment" section.

If you select "Add more details", you can add more searchable options to the card. From here, you can advise who the card is appropriate for. You can set if you want the card to be visible to everyone or only to you. You can also add in extra keywords to help your card be easier to find when searching.

When you're happy with the information, you can preview the card and then save it.


Creating AccuAsk Cards

Users can create their own AccuAsk cards when required to add more custom information.

To create a new card, select "+Create card" in the top right corner of the AccuAsk window.

From here, you can add a "Title" to name the card and add the card contents into the "Comment" section

You can add extra information if required:


Card Management

An alternative route to edit your cards is to select the Cog/Settings icon on the far right side of the toolbar. Then go into "Manage your cards"

You'll be able to navigate between cards and edit them more freely when required.


FAQ

Is this available AccuAsk for all Accurx Desktop users?

Yes, it is; however, we no longer actively support accuAsk. As users have to fill out their own cards themselves, it requires a significant amount of initial work for someone at the practice, and it has not seen much usage. We no longer actively support AccuAsk and do not plan to develop it further. However, there are a few practices that utilise this feature very effectively, and we have left it enabled for everyone who has it on. If users request it, we may allow it for them.

How much does this cost?

It's free to use, but practices must request that it be enabled.

Who can use it?

Any organisation using the installed Accurx Desktop toolbar.

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