How to assign a message in Accumail
You are now able to assign any message that comes into your organisation's Accumail inbox to any registered Accurx user in your organisation.
Messages in the Accurx inbox will have an "Assign" option which can be used to hand a message over to other members of the organisation. Take a look at the clip below to see how the Assignment options work 👇
You can select the staff member from your organisation that you wish to assign the message and this will automatically notify them of the new message in their Accumail inbox.
💡 Tip: You can type in the first two letters of their name (e.g for Walter, you can type "Wa") into the list to find staff members a little quicker when assigning messages.
The assigned recipient will receive a notification on their Accurx toolbar, the "Assigned to you" inbox tab, and the "All" view when opening up Accumail. 👇
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉