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How to reduce the size of an attachment

Some suggestions on how to reduce the file size of any attachments which exceed our 3MB limit.

John F avatar
Written by John F
Updated over a week ago

In Accurx it's possible to attach files to messages. Some files are quite large and exceed our file size limit. If this happens you will see the following error:

Some ways you can reduce the file size are:

  • Remove any unnecessary images in the document

  • If you need to keep the images within a file, this article can help Reduce the file size of a picture in Microsoft Office

  • If you are using Microsoft word, save using .docx wherever possible as this is usually smaller than .doc

  • If you are exporting a document to PDF, you should have an option to optimize the file size. Choose lower quality images for a smaller file size.

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