In Accurx it's possible to attach files to messages. Some files are quite large and exceed our file size limit. If this happens you will see the following error:
Some ways you can reduce the file size are:
Remove any unnecessary images in the document
If you need to keep the images within a file, this article can help Reduce the file size of a picture in Microsoft Office
If you are using Microsoft word, save using .docx wherever possible as this is usually smaller than .doc
If you are exporting a document to PDF, you should have an option to optimize the file size. Choose lower quality images for a smaller file size.