How do I attach documents to email?

Users can attach documents to email from their desktop or their clinical system. To attach a document, open up healthcare messenger from the toolbar by clicking on the mail icon and click on New message. 

This will display the compose message screen you can add an attachment by clicking on 1 of 2 attachments under the message box:

If uploading documents from your desktop, your file browser will be displayed and you can select which document to attach. 

If uploading documents from SystmOne, a list of documents that have been saved to the patient record will be shown and you can choose which one you would like to add.

Is there a limit to attachments?

We currently support up to 4 documents with a maximum file size of 3MB. If you would like to be able to attach more documents or need a larger file size supported please get in touch with us and we will see if we can increase this limit. 

Uploading documents from EMIS 

EMIS Web users must turn on the GPSoC integration to activate attachment uploads directly from EMIS. Practices must be running Windows 10 for this to work. (We’re working on a fix for Windows 7)

To turn on the attachments from EMIS functionality:

  1. Open EMIS 
  2. Navigate to System Tools 
  3. Click on EMAS Manager 
  4. Click on Partner API 
  5. Select from the list 
  6. Click activate application. (If already activated please click deactivate then activate)

You should now see the ‘attach documents from EMIS’ option appear below the message box. To test this out, make sure the dummy patient you choose has been given an NHS number, as this is how the attachment list displayed. 

Why do I need to turn on GPSoC to upload documents from EMIS?

accuRx is an approved partner API for EMIS Web. The GSoC framework allows accuRx to interface with the EMIS Web clinical system and needs to be turned on in order to activate the application and share attachments saved in the patient record. 

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