Accurx Desktop: How to send a text message to a patient

How to send a quick text using Accurx Desktop that a patient can't respond to

John F avatar
Written by John F
Updated over a week ago

This article talks about Accurx Desktop, which is installed alongside EMIS/SystmOne/Vision. If you're using our standalone web portal, Accurx Web, see here instead!

Once you've got the toolbar installed and correctly connected to EMIS/SystmOne/Vision, you'll be able to message your patients!

To send a message:

  1. Select a patient in EMIS/SystmOne/Vision

  2. Click the message icon in the Accurx Desktop toolbar

  3. You should see the patient's details have come through to Accurx Desktop! Choose what to put in your message - you can simply free text in the box near the bottom, or you can add a pre-written template, and also add links from NHS UK.

This gif shows a bit more clearly:

You can find demo videos with voiceovers on our YouTube channel 😊

If you've got any questions about Accurx Desktop, please do get in contact - you can chat to us via the bubble in the bottom right corner! πŸ‘‰

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