If you're having trouble loading up Chain, first check whether you've got the desktop icon. It should look like this:
I don't have the icon
If you can't see this icon, and can't find accuRx Chain in the Windows Start menu, this means it isn't installed. You can download and install Chain from this page.
I have the icon
If you do have the icon, double click on it, and Chain should open. If it doesn't, please run this tool to fix your install (and click Repair when prompted).
Otherwise, please get in contact with us via the live chat in the bottom right corner and we'll be happy to help 😊