Can I have multiple EMIS Web windows open at the same time?
The toolbar can only connect to one medical system at a time, so it can only work when there is one medical system/window open.
This is so the toolbar knows which organisation to connect to and avoids issues where patients from different organisations and conversations in the inbox are mixed up.
Only have one EMIS Web window open?
If you are being asked to select a patient, but you only have one EMIS Web window open, then it's likely that an EMIS is running in the background that is not visible to you or has crashed. There could also be other factors causing the connection issue.
Please run through the steps in this article to connect your toolbar to your EMIS Web instance.
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉