Your GP may have asked to use a ‘scribe’ or ‘Accurx Scribe’ during your appointment.
A scribe acts as a "note taker" and helps GPs write up their notes from your consultation, meaning they can focus more on speaking to you and less on the computer screen.
What this means for you
More time with your clinician - less time spent typing.
More accurate, complete notes, delivered to you faster.
Here’s what you need to know
The Scribe hears the conversation and types up relevant notes
It works by listening to the conversation with your GP and typing up notes, so the GP can focus more on you. It’s only interested in medical information relevant to your care.
The Scribe uses some simple AI
The Scribe is built by a team led by doctors and uses some basic AI to turn the conversation into clear notes to support your care and help the doctor save time.
Your GP checks all the notes
Your GP will review and edit notes before saving them to your medical record - nothing is added to your medical record by the Scribe. All decisions about your care are made by your doctors.
Your conversations are private
The technology follows all the necessary UK data, privacy rules and NHS standards. Your voice recordings are not stored with Accurx Scribe. Only what your GP decides is needed is saved to your medical record.
It’s always your choice
If you’re not comfortable using a Scribe, do ask your GP for more information on how it works. If you feel uncomfortable, you can let the GP know and ask them not to use it.
FAQs
Who has access to my medical data?
Who has access to my medical data?
We use strict controls to ensure only your clinician can access sensitive information. We’re GDPR and NHS compliant, and our data is handled using ISO27001-certified infrastructure.
Data is minimised to remove any names or personal identifiers.
Where is my data stored?
Where is my data stored?
The transcript and related documents are temporarily stored in data centres within the European Economic Area, in line with UK-GDPR, and are stored for 30 days to give your clinician time to review notes if needed.
Audio of your consultation is never stored and all notes are securely encrypted.
Is my medical data used for anything else?
Is my medical data used for anything else?
Never - your data remains yours. Accurx does not sell data to anyone, ever, and your data is not used to train any AI models. Protecting your privacy is a fundamental commitment, and Accurx has processes in place to ensure your information remains secure and confidential.
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉