Self-Book aims to save organisations time by reducing the manual steps involved in booking patients into appointments.

Using Self-Book, organisations can choose which patients require face-to-face or telephone appointments and send these patients a unique link via text.

Invited patients will be able to choose a time slot and day that they are available and, once chosen, they are booked directly into the organisation's appointment book without the need for the patient to call the surgery 🙌

1. When sending a text message to a patient with Accurx, organisations will have the option to add a booking link for the patient to use to book their own appointment.

When adding the booking link, they will be asked to choose which slot type they would like the link to book the patient into.

🌟 Note: Self-Book can also be used to invite cohorts of patients to book a face-to-face appointment. Find out more here. 🌟

2. Invited patients receive a text message with a unique (and one-use-only) link, which expires after 7 days. Once they click on their link, they can choose a time slot and date that they are available for their appointment (up to 6 weeks in the future (12 weeks if you have the extension enabled)) 📆

3. Patients are automatically booked into the chosen slot type in EMIS or SystmOne

Self-Book works differently from other patient-facing services. With Self-Book, only specific patients who are sent a booking link by the organisation will be able to book. Patients don't need to create an account to use Self-Book and they will not be able to book into any slot type other than the specific slot type the organisation selected before sending out the booking link.

Yes, find out how you can do this here!

Patients cannot reuse the link

Yes, find out how here!

Please note that Batch Self-Book does not currently support telephone appointments.

Yes, you can! This article explains how to do this.

Sadly, no. Self-Book links need specific appointment times to be available, so the clinic needs to have timed slots set up for patients to Self-Book.

All slot types that are in the appointment book for the next 6 weeks will show in the dropdown. Patients will only be able to book into the slot type selected by the organisation before sending the booking link.

​You can now use 👉 this quote form to find out the costs involved with procuring Accurx Plus functionality. Once you've entered your organisation's details, the next page will show you a personalised breakdown of costs based on your information!

Find the rest of our FAQs here 😄