Self-Book aims to save organisations time by reducing the manual steps involved in booking patients into telephone appointments.

Using Self-Book, organisations can choose which patients require a face-to-face or telephone appointment and send these patients a unique link via text.

If an organisation invites a patient to book a telephone appointment, the patient will be able to choose a time window that they are available (AM or PM) and, once chosen, they are booked directly into the organisation’s appointment book without the need for the patient to call the surgery 🙌

1. When sending a text message to a patient with Accurx, organisations will have the option to add a booking link for the patient to use to book their own appointment.

When adding the booking link, they will be asked to choose which slot type they would like the link to book the patient into.

2. Invited patients receive a text message with a unique (and one-use only) link. Once they click on their link, they can choose a time window and date that they are available for their telephone appointment (up to 6 weeks in the future).

3. Patients are automatically booked into one of the chosen slot types in EMIS or SystmOne. (Note: Telephone appointment reminders will include the date and a 2-hour time frame of the patient's appointment)

Patients will receive a text message with their unique booking link:

Once they click the link and enter their date of birth to confirm their identity, they can select a date and time window for their appointment. Once they have chosen, they will just need to confirm their booking.

Once a patient’s booking has been made in EMIS/SystmOne, they will receive a confirmation text message with the date of their appointment and time window:

Find the rest of our FAQs here 😄