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Accurx Installation: "The security ID could not be assigned"

Moreen avatar
Written by Moreen
Updated over 2 weeks ago

This message appears because Accurx Desktop needs Microsoft .NET 4.6.1 or later to run. Microsoft .NET is a standard Windows package which Accurx Desktop and other software on your computer requires to run. PCs in your organisation usually have this software installed, but sometimes it can be an old version that requires updating.

Installation blockers can also occur due to insufficient administrative permissions or IT policy restrictions, which may prevent the necessary updates or installations.

You can fix this by downloading the correct package from here:
​https://www.microsoft.com/en-us/download/confirmation.aspx?id=55167

If this is successful just make sure you restart the Accurx install by clicking on the green Accurx Desktop icon on your desktop.
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What to Do If You Encounter Installation Failures or Errors

This is most likely related to the permissions of your user account on the PC. The best next step is to ask your Organisation's Manager or System Administrator to login to your PC using their windows account to try run it with higher windows admin privileges.

Additionally, check if the application is being blocked by IT policy restrictions, and inquire whether your system administrator can adjust these permissions temporarily.

If neither of the above can resolve it please get in touch with your local IT provider to update the software for you.

You may also want to verify if anti-virus or firewall settings are blocking the software installation, and either disable or adjust them temporarily during the process.

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