This article talks about a feature of our Accurx Desktop toolbar.
With Accurx Desktop, you can create a customised sender ID. This allows you to change the name that the text appears from on a patient's phone to your organisation's name.
By default, we set this to 'GPSurgery', but this setting allows you to set it to your organisation's name:
You can monitor this on the 'Team Usage' page, from 'Manage Organisation' on your toolbar menu.
How to set your sender ID
Open the Accurx Desktop menu by clicking on your initials and clicking 'Manage Organisation'
2. Click "Settings" in the Organisation box
3. Select "SMS settings" on the left-hand side
4. Here you can change your Sender ID
*The ID must be 3-11 characters (letters or numbers only), with no spaces. This is a limitation set by SMS networks. It may therefore be worth abbreviating your organisation's name if you want your patients to know the message is from your organisation.