One of the most common questions we get asked is how do I get Accurx Desktop up and running. The best way to do this will depend on your individual circumstances however here's a general approach we've found has worked well for a lot of organisations. (Please note: Accurx Desktop is only currently available for organisations using EMIS Web, SystmOne and Vision)
Step 1 - Set up Accurx Desktop for yourself and send a text to a test patient
Open the Get Accurx Desktop guide and follow the appropriate path for either EMIS or SystmOne. This will take you through downloading the software, installing onto your computer and creating an account for Accurx Desktop. New users, such as pharmacists, can also refer to the Accurx Desktop - How to Add a New User guide for step-by-step instructions on account creation.
Once you have installed and setup Accurx Desktop, you can try out the product by sending a text to a test patient (e.g. many organisations have a test patient called Mickey Mouse). If you specify your own mobile number, you can then see what a patient would see when they are sent a text through Accurx Desktop. Additionally, you can explore features like Batch Messaging to send group texts to multiple patients or use Accurx for sending personalized appointment reminders to improve communication and reduce no-shows.
Step 2 - Install for all staff
To install for users in your organisation, please follow the guide here. Ensure that your site is identified and approved through the provided Accurx link before proceeding with the installation for multiple users.
Step 3 - Join our community group to learn from other organisations
You can join are community group to learn from others and look out for the monthly email which has tips about using Accurx Desktop SMS. For additional support, you can access live chat and email support through Accurx. Refer to the Accurx Web Access Guide for more information on using Accurx from various workspaces.