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Accurx & Pharmacies: Sending Questionnaires
Accurx & Pharmacies: Sending Questionnaires

This article is an overview of how to use Floreys in Accurx

Sameera avatar
Written by Sameera
Updated over a week ago

💬 What do we do at Accurx?

Accurx is a free platform where patients and healthcare professionals communicate. Our software connects people across the system to make NHS professionals happier and patients healthier. You can use Accurx anywhere to communicate easily with patients and other clinicians in your trust or across the NHS (98% of GP practices currently use our software) – connecting you across services for fast and simple care coordination.

Accurx Web allows you to easily text your patients, message GPs and much more, all from either your desktop or mobile. Accurx Web is a free web-based service, so you don’t need to install or download any software and patients don’t need to download an app (you send a video call link via SMS). For an overview of all the features we have available for your pharmacy, take a look at this article here.

This link takes you to the signup page to get started. It only takes 2 minutes to sign up with your NHS email address using single sign-on, so you don’t need to remember another password 🎉

✏️ Sending questionnaires with Accurx

Accurx allows you to send questionnaires to collect structured data, helping you screen and monitor patients remotely.

Florey works by allowing you to send a patient a text which contains a unique link to a pre-made questionnaire. The patient can then fill it out on their phone (or any compatible device with the internet) the response then comes back to you in the Accurx toolbar. You can then save the responses, including relevant SNOMED codes, straight to the record!

Here are the Floreys we have available:

  1. Alcohol Health (Audit-C)

  2. BMI

  3. NMS

  4. Smoking

  5. Pharmacy - COVID-19 Vaccination

  6. Pharmacy - Flu Vaccination

  7. Pharmacy - New Medicines Service

  8. Pharmacy - Infected Insect Bites (Pharmacy First)

  9. Pharmacy - Sinusitis (Pharmacy First)

  10. Pharmacy - Sore Throat (Pharmacy First)

  11. Pharmacy - Uncomplicated UTI (Pharmacy First)

If you don't have access to these already you can join the waitlist for questionnaires by registering interest here. We will be releasing this feature to users on this list first!

📴 How to send questionnaires

1. Login with your personal NHS email address. You can use this link here.

2. Ensure you are in the right organisation; the name of your pharmacy, not NHS Pharmacy

3. Search for patient

4. Click message patient

5. Then see questionnaires

6. Select your questionnaire

7. Confirm and send the questionnaire to patient

If you still have any questions or concerns, feel free to email us at or book a 15-minute call with one of our specialists with this link.

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