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The Accurx app: Joining or creating a workspace

How to join, create and change workspaces in the Accurx app.

Written by Erol

Why you need to join a workspace

After you join your organisation in the Accurx app, you'll also need to join a workspace usually named after your speciality or team (for example, Cardiology). Joining a workspace gives you access to:
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Speciality-specific features

  • Templates tailored to your speciality

  • Questionnaires relevant to your speciality

Team collaboration

  • Securely sharing patient information with colleagues in your workspace

  • Coordinating care plans together

  • Handing over shifts efficiently

  • Access to resources your team has already created

Organised communication

  • Seeing messages relevant to your speciality, rather than everything across the organisation

  • Fewer irrelevant notifications

  • Clearer prioritisation of messages that need your attention


Secure patient data access

Workspace membership helps make sure only the right people can access patient information for their team, in line with NHS data protection standards.

💡 An organisation (e.g. your Trust) can have many workspaces, one for each speciality or team that works together regularly. You can be a member of more than one workspace at a time if you work across specialities.


How to join a workspace

When you first join your organisation

  1. Join your organisation in the Accurx app.

  2. When prompted, select the workspace that matches your speciality and work location.

  3. If you work across more than one speciality, you can join additional workspaces later, see below 👇
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Joining an additional workspace later

  1. Click the workspace name shown at the top of the app.

  2. From the list that appears, select Join New Workspace.

  3. Existing workspaces are listed alphabetically — search for the one you need.

  4. Click Join, then Confirm 👇
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If a suitable workspace doesn't already exist

If your search doesn't find a matching workspace, a Create workspace option appears instead:

  1. Click Create +.

  2. Enter a name that clearly identifies your speciality or team.

  3. Optionally add a short description.

  4. Select your speciality from the available options.

  5. Complete creation.

You'll automatically become that workspace's admin, with approval authority for new members joining it 👇
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How to change (switch) workspace

If you're already a member of more than one workspace, you can switch between them at any time:

  1. Click the workspace name shown at the top of the app.

  2. A list of your existing workspaces appears, in alphabetical order.

  3. Click the workspace you want to switch to.

Messages and notifications are organised by workspace, so switching workspaces changes what you see in your Inbox.
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Frequently Asked Questions

Do I have to join a workspace to use the Accurx app?

Yes, joining a workspace is required to use the Accurx app and access features and messages relevant to your team.

What's the difference between an organisation and a workspace?

An organisation represents your healthcare institution, such as a Trust. A workspace represents a speciality or team within that organisation, such as Cardiology or Dermatology Outpatients.

Can I be a member of more than one workspace?

Yes, if you work across multiple specialities or teams, you can join and switch between several workspaces.

What happens if I create a new workspace?

You'll automatically become that workspace's admin, which gives you approval authority for new members who request to join.


If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉

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