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Florey: How to schedule a Florey to send to a Patient in the future
Florey: How to schedule a Florey to send to a Patient in the future

Learn how to schedule a Florey questionnaire.

John F avatar
Written by John F
Updated over a week ago

To schedule a Florey:

Florey Scheduling allows you to send a Florey to your patients at a date in the future πŸ“†

To schedule a Florey, open up a patient in EMIS/SystmOne and click the Accurx Desktop SMS icon like you would for a normal text message!

  1. Select the Florey you'd like to send from the template browser πŸ”

  2. Click on the arrow next to 'Send now'

  3. Select when you'd like the message to be sent πŸ‘‡

compose screen with schedule message section highlighted to show options to schedule a date and time.

How to cancel a scheduled Florey:

  1. Click on your initials and select 'Manage Organisation'

  2. Scroll down to 'Delayed Messages'

  3. Click cancel as shown belowπŸ‘‡

Delayed messages screen with blue cancel buttons

Please note:

  • The same Florey can be scheduled multiple times for a single patient

  • Florey questionnaires are valid for 7 days after sending*. We will not block you from sending multiple Floreys during overlapping periods but will show you this notification πŸ‘‡

    message shown states This Florey Questionnaire is already schedules to be to sent to this patient on 20 Jun 2022. They will have until 27 Jun 2022 to respond.
  • If a patient doesn't complete their questionnaire, they will receive a reminder on day 3 and day 6 of each enrolment* - these reminders are not saved to the record.

  • If a patient is sent multiple enrolments during an overlapping time period, even if they complete one enrolment they will still receive reminders for the other enrolments.

*except the 4-day BP questionnaire and the COVID-19 Monitoring questionnaire. which are only valid for 4 days or 1 day after sending

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

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