Accurx

Scheduling allows you to send a questionnaire to your patients at a date in the future 📆

To schedule a questionnaire, open up a patient in EMIS/SystmOne and click the Accurx Desktop SMS icon like you would for a normal text message!

Select the questionnaire you'd like to send from the template browser 🔍

Click on the arrow next to 'Send now'

Select when you'd like the message to be sent 👇

1. Select the questionnaire you'd like to send from the template browser 🔍
2. Click on the arrow next to 'Send now'
3. Select when you'd like the message to be sent 👇

compose screen with schedule message section highlighted to show options to schedule a date and time.

Click on your initials and select 'Manage Organisation'

Click 'All Messages' under Patient Messaging.

1. Click on your initials and select 'Manage Organisation'
2. Click 'All Messages' under Patient Messaging.
3. Click on the 'Scheduled' tab.
4. Click cancel as shown below👇

The same questionnaire can be scheduled multiple times for a single patient

- The same questionnaire can be scheduled multiple times for a single patient

Questionnaires are valid for 7 days after sending*. We will not block you from sending multiple questionnaires during overlapping periods but will show you this notification 👇

message shown states This Florey Questionnaire is already schedules to be to sent to this patient on 20 Jun 2022. They will have until 27 Jun 2022 to respond.

If a patient doesn't complete their questionnaire, they will receive a reminder on day 3 and day 6 of each enrolment* - these reminders are not saved to the record.

- Questionnaires are valid for 7 days after sending*. We will not block you from sending multiple questionnaires during overlapping periods but will show you this notification 👇
 
 message shown states This Florey Questionnaire is already schedules to be to sent to this patient on 20 Jun 2022. They will have until 27 Jun 2022 to respond.
- If a patient doesn't complete their questionnaire, they will receive a reminder on day 3 and day 6 of each enrolment* - these reminders are not saved to the record.

If a patient is sent multiple enrolments during an overlapping time period, even if they complete one enrolment they will still receive reminders for the other enrolments.

- If a patient is sent multiple enrolments during an overlapping time period, even if they complete one enrolment they will still receive reminders for the other enrolments.

*except the 4-day BP questionnaire and the COVID-19 Monitoring questionnaire. which are only valid for 4 days or 1 day after sending

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉

To schedule a questionnaire:

How to cancel a scheduled Questionnaire:

Please note: