Self-Book aims to save organisations time by reducing the manual steps involved in booking patients into telephone appointments.

Using Self-Book, organisations can choose which patients require a face-to-face or telephone appointment and send these patients a unique link via text.

If an organisation invites a patient to book a telephone appointment, the patient will be able to choose a time window that they are available (AM or PM) and, once chosen, they are booked directly into the organisation’s appointment book without the need for the patient to call the surgery 🙌

1. When sending a text message to a patient with Accurx, organisations will have the option to add a booking link for the patient to use to book their own appointment.

When adding the booking link, you need to select the Slot type and if you want the patient to see a time window or the exact time for the appointment.

2. Invited patients receive a text message with a unique (and one-use only) link. Once they click on their link, they can choose a time and date that they are available for their telephone appointment (up to 6 weeks in the future).

3. Patients are automatically booked into one of the chosen slot types in EMIS, SystmOne or Vision. (Note: Telephone appointment reminders will include the date and either the time window or exact time of the patient's appointment, depending on what option was chosen in the previous step)

Patients will receive a text message with their unique booking link:

Once they click the link and enter their date of birth to confirm their identity, they can select a date and time window/exact time for their appointment. Once they have chosen, they will just need to confirm their booking.

Once a patient’s booking has been made in EMIS/SystmOne/Vision, they will receive a confirmation text message with the date and time of their appointment:

​If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉