Accurx Web: A 'How to Guide' for Record View

Follow these step-by-step instructions to use Record View

Ali Hoernle avatar
Written by Ali Hoernle
Updated over a week ago

What is Record View?

  • Allows a healthcare professional to request and instantly view a read-only summary of a patient’s GP record for 24 hours through Accurx Web

  • Available to all NHS professionals, and is free

  • Patients provide explicit permission for their records to be viewed

  • Meets IG standards of national bodies

How do I use Record View?

  1. Log in / register with your or email address and password (NB: Record View requires 2 Factor Authentication - please do not skip this step; see this link for how to set this up if not done already)

  2. Enter the NHS number and date of birth of the patient

  3. Click on the ‘View Patient Record’ button

    If the record is unavailable for request, you'll be told why. Possible reasons are that the patient's GP hasn't enabled sharing of their records, or the patient doesn't have a mobile phone number.

  4. Click on the ‘Send’ button

  5. Ask the patient for the unique 6-digit code, input this in the space provided, and then click on 'Confirm'. This code will be active for 72 hours.

  6. Access the different sections by clicking on the tabs in the menu

  7. See records that you have previously requested, and view any requested within the last 24 hours by clicking 'Organisation' > 'Organisation settings' > ‘Medical records’

Where can I get support?

  • Reach out to our support team via the chat bubble in the bottom right-hand corner.👉

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