Accurx Batch Messaging is part of Accurx Plus - a premium tier of Accurx Desktop. Learn more about Batch Messaging, how to use it, and how to get access here.
If you are in Northern Ireland and want to use Batch Messaging, there is a small change you need to make to your patient CSV export.
What the CSV export looks like directly out of EMIS in Northern Ireland:
When you export a CSV with patient data, you'll need to make 1 change:
Column G needs to be removed
What the CSV should look like once you've updated it:
Our system is able to understand 'HCN number' as the patient identified, but it gets confused if there is also a NHS number column so it's just that this one needs to be removed.
Having trouble uploading your CSV file?
If you are trying to upload your CSV file and seeing an error message then you may need to check some EMIS settings. Follow steps 1-6 here to check these settings.
Any questions or further problems, chat to us via the message icon on the bottom right corner! 👉