Accurx Batch Messaging is a paid for feature in a premium tier of Accurx Desktop.
Learn more about Batch Messaging, how to use it, and how to get access here.
We've made some changes to improve the functionality of batch messaging in Northern Ireland.
Please make sure to include the following details in your patient CSV export.
Patient Name
Date of birth (in a DD-MMM-YYYY format)
Mobile number (UK numbers only, +44)
NHS number (HCN Number)
These are the options you want to choose in EMIS when exporting 👇 (to find the mobile number option: Contact Details > English Super Output Area > Mobile Telephone)
💡 Batch messaging is able to understand HCN numbers as the patient identifier, but it gets confused so please change the column title to 'NHS number'.
Your CSV should look like this 👇
Note: The information listed above is all you need in your CSV file. Extra columns may cause errors, so please remove any unnecessary data before uploading. As Accurx is a data processor, not a data controller, we’re unable to edit CSV files for you under our data processing agreement.
Any questions or further problems, chat to us via the message icon on the bottom right corner! 👉