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Batch Messaging: Using Batch Messaging in Northern Ireland
Batch Messaging: Using Batch Messaging in Northern Ireland
John F avatar
Written by John F
Updated over a week ago

We've made some changes to improve the functionality of batch messaging in Northern Ireland.

Please make sure to include the following details in your patient CSV export.

  • Patient Name

  • Date of birth (in a DD-MMM-YYYY format)

  • Mobile number (UK numbers only, +44)

  • NHS number (HCN Number)

These are the options you want to choose in EMIS when exporting πŸ‘‡ (to find the mobile number option: Contact Details > English Super Output Area > Mobile Telephone)

πŸ’‘ Batch messaging is able to understand HCN numbers as the patient identifier, but it gets confused so please change the column title to 'NHS number'.

Your CSV should look like this πŸ‘‡

Any questions or further problems, chat to us via the message icon on the bottom right corner! πŸ‘‰

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