A participating organisation works with other participating organisations to deliver vaccine services as a group. The vaccine clinics are organised and scheduled for them by a lead organisation.

What does a participating organisation do?

  • Join a group of participating practices

  • invite patients to book their own vaccines, and manage their appointments

  • Practices can easily view which patients have booked, have not yet booked, declined the vaccine, and those who need to be manually booked in.

How to accept an invite from a lead organisation

1.) To be part of a group, you must accept an invite from your lead organisation. If you have been invited by another organisation will be alerted to new invites in their 'Manage Practice' page, as 'pending requests'.

2.) After checking that the request is from the correct lead organisation, invites can be accepted by selecting 'Approve'.

❗We strongly recommend double-checking the invite is from the correct lead organisation before accepting! Once accepted, all 'live' appointment slots can be booked by invited patients ❗

If you're linked to a designated vaccine site that you don't recognise, you'll need to chat to us on support to change this. Hit the chat bubble below.

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