AccuBook: What patient SMS' are sent & when are they sent?

Note: if you're a patient who has received a text inviting you for your COVID-19 vaccination, please see here for more info and help accessing your link.

Sent when a practice sends an invite out

Dear Mrs Smith,

You have been invited to book your COVID-19 vaccinations.

Please click the link to book your vaccination times: accurx.nhs.uk/r/gjdnfhfrtf

The Accurx Practice (27823)

Sent as soon as a patient confirms their vaccination appointments or the practice completes a manual booking for them

Dear Mrs Smith,

Your COVID-19 vaccinations are booked.

First vaccination: 01-Jan-2021 at 08:50

Please attend:

Accurx, 123 Street, Haggerston, London. L1 AW1

If you need to cancel or reschedule your appointments, please follow this link: accurx.nhs.uk/r/gjdnfhfrtf

Thanks,

The Accurx Practice (27823)

If an invite text is sent on day 0, then these are sent on day 1 and 2 at 10am if the patient hasn't booked in

Dear Mrs Smith,

This is a reminder to get your COVID-19 vaccination. Please click the link to book your times: accurx.nhs.uk/r/gjdnfhfrtf

The Accurx Practice (27823)

Sent the day before both dose 1, 2 and boosters, at 10am

Dear Mrs Smith,

This is a reminder for your COVID-19 vaccination, which is booked in for:

01-Jan-2021 at 08:50

Please attend:

Accurx, 123 Street, Haggerston, London. L1 AW1

If you need to cancel or reschedule your appointments, please follow this link: accurx.nhs.uk/r/gjdnfhfrtf

Thanks,

The Accurx Practice (27823)

Sent when a practice or patient cancels a patient's appointment(s) - if the practice selects "Can rebook"

Dear Mrs Smith,

Your COVID-19 vaccinations on these dates have been CANCELLED by your practice:

05-Jan-2021 at 10:00

To rebook, please follow this link: accurx.nhs.uk/r/gjdnfhfrtf

Thanks,

The Accurx Practice (27823)

Sent when a practice or patient cancels their appointment(s) - if practice DOES NOT select "Can rebook"

Dear Mrs Smith,

Your invite for your COVID-19 vaccinations has been cancelled by your practice.

You will receive another text with a new invite to book your appointments in.

Thanks,

The Accurx Practice (27823)

Sent when a patient cancels their appointment(s)

Dear Mrs Smith,

Your COVID-19 vaccinations on these dates have been CANCELLED:

05-Jan-2021 at 10:00

To rebook, please follow this link: accurx.nhs.uk/r/gjdnfhfrtf

Thanks,

The Accurx Practice (27823)

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉