This article documents the different texts that a patient receives throughout their accuBook journey.
Note: if you're a patient who has received a text inviting you for your COVID-19 vaccination, please see here for more info and help accessing your link.
1st invitations
Sent when a practice sends an invite out
Dear Mrs Smith,
You have been invited to book your COVID-19 vaccinations.
Please click the link to book your vaccination times: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf
The Accurx Practice (27823)
Confirmation text
Sent as soon as a patient confirms their vaccination appointments or the practice completes a manual booking for them
Dear Mrs Smith,
Your COVID-19 vaccinations are booked.
First vaccination: 01-Jan-2021 at 08:50
Please attend:
accuRx, 123 Street, Haggerston, London. L1 AW1
If you need to cancel or reschedule your appointments, please follow this link: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf
Thanks,
The Accurx Practice (27823)
Booking reminder text
If invite text is sent on day 0, then these are sent on day 1 and 2 at 10am if the patient hasn't booked in
Dear Mrs Smith,
This is a reminder to get your COVID-19 vaccination. Please click the link to book your times: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf
The Accurx Practice (27823)
Appointment reminders
Sent the day before appointment 1 and 2, at 10am, or when you click 'Send reminder'
Dear Mrs Smith,
This is a reminder for your COVID-19 vaccination, which is booked in for:
01-Jan-2021 at 08:50
Please attend:
accuRx, 123 Street, Haggerston, London. L1 AW1
If you need to cancel or reschedule your appointments, please follow this link: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf
Thanks,
The Accurx Practice (27823)
2nd dose
2nd dose invitation text
Dear Mrs Smith,
You have been invited to book your second COVID-19 vaccination.
Please click on the link to book: accurx.thirdparty.nhs.uk/r/skdhfskjdd
Thanks,
The Accurx Practice
Cancellations
Cancellation text
Sent when a practice or patient cancels their appointment(s) - if practice selects "Can rebook"
Dear Mrs Smith,
Your COVID-19 vaccinations on these dates have been CANCELLED by your practice:
05-Jan-2021 at 10:00
To rebook, please follow this link: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf
Thanks,
The Accurx Practice (27823)
Cancellation text (patient)
Sent when a patient cancels their appointment(s)
Dear Mrs Smith,
Your COVID-19 vaccinations on these dates have been CANCELLED:
05-Jan-2021 at 10:00
To rebook, please follow this link: accurx.thirdparty.nhs.uk/r/gjdnfhfrtf
Thanks,
The Accurx Practice (27823)
Cancellation text
Sent when a practice or patient cancels their appointment(s) - if practice DOES NOT select "Can rebook"
Dear Mrs Smith,
Your invite for your COVID-19 vaccinations has been cancelled by your practice.
You will receive another text with a new invite to book your appointments in.
Thanks,
The Accurx Practice (27823)