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Accurx Web: How to invite more people to a video consultation
Accurx Web: How to invite more people to a video consultation

How to add more patients or other healthcare staff to a video consultation on Accurx Web

Katie Clephan avatar
Written by Katie Clephan
Updated over a week ago

Accurx Web allows NHS staff in secondary care, Vision or Microtest practices to have video consultations. This article shows a video of how to initiate a video consult with one patient using Accurx Web.

If you use EMIS or SystmOne and our Accurx Desktop toolbar, please see here instead for how to invite others to a call.

How to invite others to a video call

Sometimes you might like to invite additional people to the video consultation (other patients, additional clinicians, healthcare staff, interpreters etc...)

Whilst there is no direct way of setting up a group call with Accurx, once you have generated a link to a video consult for one patient, the link can be copied and pasted to share with others. 😊

You can have up to 200 people in one video call. 😁

You can share the video consultation invite link via email or SMS as follows: πŸ‘‡

  1. Send the SMS text with the video invite as usual (this article shows how)

  2. You will then need to click "Open Video Consultation" and copy the URL from the top of the web page that opens into an SMS or email.

  3. You can now either:

a) invite additional people via email by copying the URL from the top of the web page and putting this into an email to another person.


b) invite via SMS by...

  • Copying the video link from the top of the webpage.

  • Returning to the main page in Accurx Web after logging in.

  • Search for a single patient using their NHS number and Date of Birth

  • Click Message Patient.

  • Paste the text from the email into the box underneath "Message text". (You may need to edit the mobile number at this stage if appropriate)

  • Clicking the blue "send" button to invite a person to the same video call.

Once the other person visits the link in their web browser on their laptop or phone, they will join your call. 😁

Please note: if inviting other healthcare staff join the call, they will be labelled as a "patient" on their video image once they join the video call. Don't worry, that shouldn't stop you from having the group call!

If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. πŸ‘‰

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