To schedule a questionnaire:
Scheduling allows you to send a questionnaire to your patients at a date in the future 📆
To schedule a questionnaire, open up a patient in EMIS/SystmOne and click the Accurx Desktop SMS icon like you would for a normal text message!
Select the questionnaire you'd like to send from the template browser 🔍
Click on the arrow next to 'Send now'
Select when you'd like the message to be sent 👇
How to cancel a scheduled Questionnaire:
Click on your initials and select 'Manage Organisation'
Click 'SMS status'
Click on the 'Scheduled' tab.
Click cancel as shown below👇
Please note:
The same questionnaire can be scheduled multiple times for a single patient
Questionnaires are valid for 7 days after sending*. We will not block you from sending multiple questionnaires during overlapping periods but will show you this notification 👇
If a patient doesn't complete their questionnaire, they will receive a reminder on day 3 and day 6 of each enrolment* - these reminders are not saved to the record.
If a patient is sent multiple enrolments during an overlapping time period, even if they complete one enrolment they will still receive reminders for the other enrolments.
*except the 4-day BP questionnaire and the COVID-19 Monitoring questionnaire. which are only valid for 4 days or 1 day after sending
If you still have any questions or concerns, feel free to chat with us using the green message bubble in the bottom right-hand corner of this page. 👉