Accurx

Everything you need to know about using Accubook for the Autumn Booster 2023 campaign.

AccuBook Autumn Boosters 2023

Holly

Hannah

Harry

This section contains information about Accubook and Self Book

Accurx Booking Module

This article will give an overview of how Self-Book works for inviting patients to book directly into your appointment book

Self-Book: An overview of how to send booking links to patients

This article gives a brief overview how to set-up your appointment book with new slot types in EMIS.

Self-Book: How to set-up new Slot types in EMIS

This article gives a brief overview how to set-up your appointment book with new slot types in Systmone

Self-Book: How to set-up new Slot types in Systmone

This article should clarify what an SMS fragment is and why we are trying to reduce the number of fragments our users are sending.

Self-Book: What are SMS fragments and why are they important to me?

What to do if you're having trouble selecting the the slot type you want when using Self-Book

Self-Book: Having problems?

This article includes some step-by-step instructions for how to invite your patients for their Autumn Booster using Self-Book

Self-Book: How to invite your patients for their Autumn Booster

This article aims to answer some of the frequently asked questions about our new Booking Module features from you, our users!

Self-Book: FAQs

This article is a step-by-step guide on how you can set locations in EMIS for your patients to book into.

Self-book - How to set different locations in EMIS

Below are some of the FAQs about our new feature allowing patients to choose the clinician when they book an appointment with Self-Book.

Self-Book: Choose Clinician FAQs

Sameera

Help articles and instructions on how to use Accurx's Self-book feature to send Face-to-Face appointment booking links to patients

Accurx Desktop: Self-book 

What to do if you can’t send booking invites with Self-Book

Self-Book for Telephone Appointments: Why can't I send out booking links?

What to do if you can’t see the slot type you want when using Self-Book for telephone appointments

Self-Book for Telephone Appointments: Why can’t I choose the slot type that I want?

An article for all your questions on our new Self-Book feature.

Self-Book for Telephone Appointments: FAQs

An overview of how Self-Book works for inviting patients to book their own telephone appointments

Self-Book: How to use Self-Book for Telephone Appointments

Katie Clephan

Jemma

Help articles and instructions on how to use Self-Book for Telephone Appointments

Self-Book for Telephone Appointments

An overview of how Self-Book works for inviting patients to book their own face-to-face appointments

Self-Book: How to use Self-Book for Face-to-face Appointments

A step-by-step guide on how to send a batch self-booking link by text to a group of patients

Self-Book: How to use Batch Self-Book

Learn how patients can decline appointments with Batch Self-Book

Self-Book: How decline works for patients when using Batch Self-Book

Help articles and instructions on how to use Self-Book for Face-to-face Appointments

Self-Book for Face-to-face Appointments

accuBook: What is the Accurx vaccine booking solution?

Understand the recent changes we have made to accuBook to make sure the NIMS is kept up to date in accuBook

accuBook: How do we keep vaccination history up to date?

accuBook: How to set up a second clinic

Frequently asked questions from patients about how to use our system to book their vaccination appointments.

accuBook: Information for patients about COVID-19 vaccinations

John F

Will

Laura Rogers

More info on our vaccine solution, accuBook

accuBook: our vaccination invitation and management solution

This article gives more details on the 'Not eligible' status in the accuBook Boosters tab

accuBook: What does 'Not eligible' mean, and what should I do?

Find out how accuBook integrates with the NBS, to make sure you have the correct vaccination information for your patients

accuBook: How to avoid duplicate bookings with the National Booking Service (NBS)

How to complete actions in bulk, and what is possible to do this way

accuBook: What actions can I do in bulk?

This article describes the steps to take if your uploaded patient shows as 'Not in network'

accuBook: What does 'Not in network' mean and what I should do?

How to make use of the many search features on the 'All Patient Invited' page!

accuBook: How to use the 'Invite patients and manage bookings' page

Find out what is saved to EMIS / SystmOne when a patient has been sent or declined the vaccine invitation, and when this occurs.

accuBook: How does accuBook save to record?

This article describes the steps to take if your uploaded patient shows as 'Already uploaded'

accuBook: What does 'Already uploaded' mean and what should I do?

How to send reminders to your patients individually or in bulk, to nudge them to book in for their vaccination.

accuBook: How to send booking reminders

How to review the status of patient invites, and cancel invites and bookings

accuBook: How to manage invites & appointments

How to filter your patients based on a particular clinic session.

accuBook: How to filter your invited patients by a particular clinic

Alistair

accuBook - Managing your Patient List

Find out how your local vaccination sites can use accuBook under the new national framework

accuBook: How to get access

How to log in to accuBook, and what to do if you're a new user

accuBook: How to log in and add new users

Information on how to start setting up clinics and inviting patients

accuBook: How do we get started as a lead organisation?

How to set the vaccine delivery site location, and invite other practices

accuBook: How to get started as a lead organisation

How to accept invites from lead organisations

accuBook: How to get started as a participating practice

Find out more about gaining patient consent for COVID-19 vaccination

accuBook: Gaining consent

How to set up Accurx as a supplier on Tradeshift

accubook: How to set up Accurx up on Tradeshift

Olivia Stamp

Matthew Honeyman

accuBook - Getting Started

How to create a new vaccine clinic, allow patients to book in, as well as hide or delete that clinic

accuBook: How to create, publish and delete a vaccine clinic

How to set clinics live that only appear for accuBook users to book into

accuBook: How to create Hidden Clinics

How to calculate and plan clinic capacity when inviting patients with accuBook

accuBook: How to calculate capacity

How to change how many patients can book into a clinic, even if already published

accuBook: How to update the capacity of a live clinic

How to delete a vaccine clinic, even if there are currently patients booked in

accuBook: How to delete vaccine clinics

accuBook - Creating and Managing Clinics

How does multi-site functionality works and exploring the various set ups available

accuBook: How to use the multi-site functionality

How to get set up as a multi-site with practices being part of more than one designated site

accuBook: How to get set up with multi-sites

accuBook - Multisite 

How to upload a CSV and invite patients for either their 1st or 2nd vaccinations.

accuBook: How to invite a list of patients for their vaccination

Find out how to manage the changes in accuBook regarding the recent guidelines around age restrictions for the AstraZeneca vaccine

accuBook: How to override bookings

How to create a CSV file in EMIS to upload into accuBook.

accuBook: How to create a CSV file in EMIS of patients to invite for vaccinations

How to create a CSV file in SystmOne to upload into accuBook

accuBook: How to create a CSV file in SystmOne to invite patients for vaccinations

How to download a CSV from Vision which is compatible for accuBook COVID vaccinations

accuBook: How to create a CSV file in Vision for patient invites

How to invite patients to book their COVID-19 vaccinations

accuBook: How to Invite Patients

Find out how to search for and invite a single patient without a CSV upload

accuBook: Invite an individual patient

How to add notes to a patient that you are in the process of booking in.

accubook: How to add booking notes to a patient

Step by step guide on how to book 5-11 year olds for their first dose

accuBook: How to book patients aged 5-11 for their covid vaccination on accuBook

accuBook - Inviting and Booking Patients 

How to find AZ patients under a certain age and cancel their existing appointments

accuBook: How to locate patients under 30 or 40 who are booked in for first doses

How you can bulk cancel patients within a live clinic

accuBook: How to cancel all patients from a clinic

How your patients can decline the COVID-19 vaccine and the steps you can take to reset them from that state

accuBook: What happens when a patient declines their invite?

How to cancel 'awaiting response- 1st' invites in bulk to save time

AccuBook: How to bulk cancel 'awaiting response'

accuBook - Cancelling

How to view your list of live clinics & the patients booked into each

accuBook: How to view your booked list

accuBook - Booked List

Examples of the SMS messages that patients will receive and the timings of when the SMS messages are sent to a patient

accuBook: What patient SMS' are sent & when are they sent?

This article explains the format of links delivered through accuBook, an NHS Digital approved vaccine appointment management solution.