Accurx

Jennifer Rose

Sameera

Will

This section contains information about Accubook and Self Book

Accurx Booking Module

This article will give an overview of how Self-Book works for inviting patients to book directly into your appointment book

Self-Book: An overview of how to send booking links to patients

This article includes some step-by-step instructions for how to invite your patients for their Spring Booster using Self-Book

Self-Book: How to invite your patients for their Spring Booster

This article gives a brief overview how to set-up your appointment book with new slot types in EMIS.

Self-Book: How to set-up new Slot types in EMIS

This article gives a brief overview how to set-up your appointment book with new slot types in Systmone

Self-Book: How to set-up new Slot types in Systmone

This article should clarify what an SMS fragment is and why we are trying to reduce the number of fragments our users are sending.

Self-Book: What are SMS fragments and why are they important to me?

What to do if you're having trouble selecting the the slot type you want when using Self-Book

Self-Book: Having problems?

Katie Clephan

Jemma

Harry

Help articles and instructions on how to use Accurx's Self-book feature to send Face-to-Face appointment booking links to patients

Accurx Desktop: Self-book 

What to do if you can’t send booking invites with Self-Book

Self-Book for Telephone Appointments: Why can't I send out booking links?

What to do if you can’t see the slot type you want when using Self-Book for telephone appointments

Self-Book for Telephone Appointments: Why can’t I choose the slot type that I want?

An article for all your questions on our new Self-Book feature.

Self-Book for Telephone Appointments: FAQs

An overview of how Self-Book works for inviting patients to book their own telephone appointments

Self-Book: Using Self-Book for Telephone appointments

Help articles and instructions on how to use Self-Book for Telephone Appointments

Self-Book for Telephone Appointments

This article aims to answer some of the frequently asked questions about our new Booking Module features from you, our users!

Self-Book: Face-to-face appointment FAQs

An overview of how Self-Book works for inviting patients to book their own face-to-face appointments

Self-Book: Using Self-Book for Face-to-face appointments

A step-by-step guide on how to send a batch self-booking link by text to a group of patients

Self-Book: How to use Batch Self-Book

Learn how patients can decline appointments with Batch Self-Book

Self-Book: How decline works for patients when using Batch Self-Book

Help articles and instructions on how to use Self-Book for Face-to-face Appointments

Self-Book for Face-to-face Appointments

accuBook: What is the Accurx vaccine booking solution?

Understand the recent changes we have made to accuBook to make sure the NIMS is kept up to date in accuBook

accuBook: How do we keep NIMS up to date?

accuBook: How to set up a second clinic

How accuBook helps you handle second doses, and address the latest NHS England guidance for the vaccine programme.

accuBook: How to schedule second doses

Frequently asked questions from patients about how to use our system to book their vaccination appointments.

accuBook: Information for patients about COVID-19 vaccinations

More info on our vaccine solution, accuBook

accuBook: our vaccination invitation and management solution

This article gives more details on the 'Not eligible' status in the accuBook Boosters tab

accuBook: What does 'Not eligible' mean, and what should I do?

Find out how accuBook integrates with the NBS, to make sure you have the correct vaccination information for your patients

accuBook: How to avoid duplicate bookings with the National Booking Service (NBS)

How to complete actions in bulk, and what is possible to do this way

accuBook: What actions can I do in bulk?

This article describes the steps to take if your uploaded patient shows as 'Not in network'

accuBook: What does 'Not in network' mean and what I should do?

How to make use of the many search features on the 'All Patient Invited' page!

accuBook: How to use the 'Invite patients and manage bookings' page

Find out what is saved to EMIS / S1 when a patient has been sent or declined the vaccine invitation, and when this occurs.

accuBook: How does accuBook save to record?

This article describes the steps to take if your uploaded patient shows as 'Already uploaded'

accuBook: What does 'Already uploaded' mean and what should I do?

Find out how accuBook integrates with NIMS data, to make sure you have the correct vaccination information for your patients.

accuBook: How does our integration with NIMS work?

How to send reminders to your patients individually or in bulk, to nudge them to book in for their vaccination.

accuBook: How to send booking reminders

How to review the status of patient invites, and cancel invites and bookings

accuBook: How to manage invites & appointments

How to filter your patients based on a particular clinic session.

accuBook: How to filter your invited patients by a particular clinic

accuBook - Managing your Patient List

A brief explanation of our new Autumn Boosters tab within accuBook

accuBook: Autumn Boosters

Step by step guide on how to book 5-11 year olds for their first dose

accuBook: How to book patients aged 5-11 for their covid vaccination on accuBook

This article gives step-by-step instructions on how to invite your patients to their spring booster vaccination

accuBook: How to invite patients for their Spring Booster Vaccination

This article gives step-by-step instructions on how to invite your patients to their booster vaccination

accuBook: How to use accuBook for Spring'22 Boosters

This article gives step-by-step instructions on how to invite your patients to their Autumn booster vaccination

accuBook: How to invite patients for their Autumn Booster Vaccination

accuBook - Boosters

Find out how your local vaccination sites can use accuBook under the new national framework

accuBook: How to get access

How to log in to accuBook, and what to do if you're a new user

accuBook: How to log in and add new users

Information on how to start setting up clinics and inviting patients

accuBook: How do we get started as a lead organisation?

How to set the vaccine delivery site location, and invite other practices

accuBook: How to get started as a lead organisation

How to accept invites from lead organisations

accuBook: How to get started as a participating practice

Find out more about gaining patient consent for COVID-19 vaccination

accuBook: Gaining consent

How to set up Accurx as a supplier on Tradeshift

accubook: How to set up Accurx up on Tradeshift

accuBook - Getting Started

How to create a new vaccine clinic, allow patients to book in, as well as hide or delete that clinic

accuBook: How to create, publish and delete a vaccine clinic

How to set clinics live that only appear for accuBook users to book into

accuBook: How to create Hidden Clinics

How to calculate and plan clinic capacity when inviting patients with accuBook

accuBook: How to calculate capacity

How to change how many patients can book into a clinic, even if already published

accuBook: How to update the capacity of a live clinic

How to delete a vaccine clinic, even if there are currently patients booked in

accuBook: How to delete vaccine clinics

accuBook - Creating and Managing Clinics

How does multi-site functionality works and exploring the various set ups available

accuBook: How to use the multi-site functionality

How to get set up as a multi-site with practices being part of more than one designated site

accuBook: How to get set up with multi-sites

accuBook - Multisite 

How to upload a CSV and invite patients for either their 1st or 2nd vaccinations.

accuBook: How to invite a list of patients for their vaccination

Find out how you to send bulk invites for 2nd doses of the Moderna vaccine

accuBook: How to bulk invite for 2nd Moderna doses

How to send an invite to a 'not in network' patient

accuBook: How do I add a patient to my network?

How to invite patients for a different vaccine type of vaccine for their second dose than they had for their first - a step by step guide 😃

accuBook: How do I invite patients for a different vaccine type?

Find out how to manage the changes in accuBook regarding the recent guidelines around age restrictions for the AstraZeneca vaccine

accuBook: How to override bookings

How to create a CSV file in EMIS to upload into accuBook.

accuBook: How to create a CSV file in EMIS of patients to invite for vaccinations

How to create a CSV file in SystmOne to upload into accuBook

accuBook: How to create a CSV file in SystmOne to invite patients for vaccinations

How to download a CSV from Vision which is compatible for accuBook COVID vaccinations

accuBook: How to create a CSV file in Vision for patient invites

How to invite patients to book their COVID-19 vaccinations

accuBook: How to Invite Patients

Find out how to search for and invite a single patient without a CSV upload

accuBook: Invite an individual patient

Find out how to book a patient in manually

accuBook: How to book a patient manually for 1st vaccination

How to create, invite, book and manage second vaccine doses

accuBook: How to invite and book patients for 2nd vaccinations

How to add notes to a patient that you are in the process of booking in.

accubook: How to add booking notes to a patient

accuBook - Inviting and Booking Patients 

How to cancel multiple invites at the same time from the 'To Manually Book - 2nd' filter group

accuBook: How to bulk cancel invites from 'To Manually Book - 2nd'

How to cancel multiple invites at the same time from the 'Awaiting Response - 2nd' filter group

accuBook: How to bulk cancel invites from 'Awaiting Response - 2nd'

This article explains how to decline invites in bulk

accuBook: How to bulk decline invites for 'To manually book - 1st'

How to bulk cancel patients awaiting invite for 2nd dose

accuBook: How to bulk cancel patients in 'Awaiting Invite - 2nd' state

How to cancel 'To manually book - 1st' from your all patients list

accuBook: How to cancel invites for patients awaiting 1st Manual bookings

How to find AZ patients under a certain age and cancel their existing appointments

accuBook: How to locate patients under 30 or 40 who are booked in for first doses

How you can bulk cancel patients within a live clinic

accuBook: How to cancel all patients from a clinic

How your patients can decline the COVID-19 vaccine and the steps you can take to reset them from that state

accuBook: What happens when a patient declines their invite?

How to cancel 'awaiting response- 1st' invites in bulk to save time

accuBook: How to bulk cancel 'awaiting response' for 1st invites

accuBook - Cancelling

How to view your list of live clinics & the patients booked into each

accuBook: How to view your booked list

accuBook - Booked List

Examples of the SMS messages that patients will receive and the timings of when the SMS messages are sent to a patient

accuBook: What patient SMS' are sent & when are they sent?

This article explains the format of links delivered through accuBook, an NHS Digital approved vaccine appointment management solution.