Should I have access to a private reporting dashboard?

All organisations (paying or not) can access our public reporting dashboard by following this link. This public dashboard is free and gives organisations an overview of accuRx’s quantitative impact, trends and qualitative feedback.

Where organisations have contracted and are paying for accuRx Plus, they will be able to access our private reporting dashboard which gives more granular information about practice-level usage across accuRx features. The private reporting dashboard is available to any contracted STP, ICS, CCG or PCN.

What is a private reporting dashboard?

The private reporting dashboard shows practice-level usage across the following features in your locality:

  • Total SMS Messages Sent

  • Video Links Sent

  • Floreys Sent

  • Response Links Sent

  • Total Responses Received

  • Image Responses Received

  • Documents Sent

  • Pathways Sent

  • Patient Triage Requests Started

It also reports on Patient Triage feedback, adoption and outcomes, as well as individual Florey-type usage.

All data is fully exportable and can be filtered for within set timeframes.

How do I get set up?

Upon signing a contract, if you don’t already have access, you will receive instructions from accuRx with details on how to get set up, including an activation link to set your account live.

If you haven’t received these instructions or are having any difficulties, please write to to request access.

How do I use the dashboard?

Once you’ve been granted access to the dashboard, you can log on by scrolling to the bottom of this page where it says ‘accuRx Plus Dashboard’. A common mistake is that users click the ‘Login’ button in the top right corner of this page - This will log you into your accuRx Web account if you have one and not the reporting dashboard.

You can navigate through the dashboard using the tabs at the top of the page; ‘Data Exports’, ‘Patient Triage’, ‘Floreys’.

Data Exports:

In the data exports tab you can choose to see the data in summary, weekly or a monthly format, as well as selecting the timeframe you want to see the data for, using the ‘Time range’ drop down option.

To export, hover over the table of data and three dots ‘...’ will appear in the top right corner of the visual. You can then click on these dots and export the data.

Patient Triage:

In the Patient Triage tab you can choose to view patient feedback, adoption metrics and the outcomes of these Patient Triage requests by using the appropriate buttons. Again, you can filter for an appropriate timeframe using the ‘Time range’ drop down and all adoption data is exportable using the same method as above.


The Florey tab allows you to see the number and type of Floreys sent each week under a filterable timeframe using the ‘Time range’ drop down menu.

Clicking on the ‘accuRx Lite’ button means that you can see which free Floreys are being used and to what extent and the same principle applies when clicking on the ‘accuRx Plus’ button.

To export Florey data you need to hover over the box in the bottom right hand corner of the page where it says ‘Download full data from the box to the right’ and again, click on the three dots ‘...’ that appear to export.

If you have any questions on reporting dashboards, please write to

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