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Accurx Plus: Web FAQs
Accurx Plus: Web FAQs

This article covers FAQs for all Accurx Web users

Seoyeon avatar
Written by Seoyeon
Updated over a week ago

In January 2021, we launched Accurx Plus, which is a set of new premium (paid) features. This is in addition to the free tier in Accurx, which is called Accurx Lite.

We've written a blog post detailing the background of this move and why we're moving in this direction.

What will Accurx Web Plus include?

  • Video room sizes of up to 50 people

  • Ability to capture outcomes of video consultations

  • Organisation-wide templates for SMS messages

  • Enhanced integration capabilities

  • User management

  • Reporting features

What will the free version include?

  • SMS a patient

  • Custom templates

  • Patient lists

  • Teams

  • accuMail - Message a patient’s GP practice (optionally with attachments)

  • Video consultations

  • Just-in-time waiting rooms for clinicians - allowing clinicians to see when a patient has joined a video call before joining themselves

  • Send patients test video consultations

  • Book video consultations in advance

How much is Accurx Web Plus?

Please see our article on pricing here.

Who can buy Accurx Web Plus?

If any of the new features available would be valuable for your organisation, we want to speak to your Trust and we will do our utmost to make Accurx Web Plus available in as many areas as possible.

If you represent a Trust, please get in touch with us directly at

Can I try out any features?

Please get in touch with for more information.

I've got more questions, how can I get in touch?

If you're an Accurx user, the best way to get in touch with us is always via our live chat in the bottom right corner 👉

If you represent a trust and are looking to engage with us on Accurx plus, please email

I use the Accurx Desktop toolbar

Please read our FAQs on Accurx Desktop here

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