accuRx hacks (borrowed from the term life hacks), is a term we coined to describe the ways you are using accuRx to make your work more efficient. Thanks to everyone who's shared their accuRx hacks with us on Twitter and in our Facebook community.

As we continue to build our product, weโ€™re considering how we can make it more accessible to patients. Try some of these accuRx hacks to help you connect with more patients! ๐Ÿ‘‡

Send texts in another language

accuRx supports non Latin characters, meaning you can text a patient in any language! While we donโ€™t currently offer a translation feature, you can use other translation services (such as Google Translate) to translate a message, then copy it into accuRx to send to your patient. See here for the full steps.

Invite an interpreter to join a video consultation

Weโ€™ve heard from many practices that the ability to invite a third person to a video consultation has been helpful, especially for supporting deaf and ESL patients. You can easily add an interpreter to a video consultation by following these steps if you use Chain and these steps if you use Fleming!

Email video consultation links to patients

If your patients donโ€™t have access to a smartphone, or if they have vision problems and difficulties using a small phone screen, you can send them a video consultation link to their email, so they can use their tablet or computer instead.

To do this on Fleming, click here.

This feature will be available on Chain in 2 weeks! ๐Ÿ˜Š

Send our support articles ahead of time to less tech savvy patients

If you think your patient may have difficulties connecting to a video consultation, send them the link to this article in an SMS before the call, so they know what they need to do ๐Ÿ‘‡

Chain users: If think your patient may need help replying to your text with a photo, send them this article ๐Ÿ‘‡

Chain users: if you think your patient may need help submitting a Florey survey, send them this article ๐Ÿ‘‡

Have an accuRx hack for inclusive care that we havenโ€™t mentioned here? Let us know on our online chat or in our community! ๐Ÿ˜€

Did this answer your question?