Many users have asked us if they can attach a document to a template that they've created (you can find instructions here on how to create your own message templates for personal or practice use). While you can't attach a file from your computer to templates, we recommend you try the following Accurx hack to attach documents.

Adding a document to a template

If you would like to attach a practice leaflet or another document to a template, an easy way to do this is to add the document to a shared drive (online file storage), which will help you create a unique shareable link.

The following are 3 popular shared drive options:

  1. OneDrive (if you use Outlook for your NHS mail, likely you already have a OneDrive account)

Below are links to 'how to guides' for uploading documents to your shared drive of choice:

All documents uploaded to a shared drive have a unique link. You can copy the link and paste it into your personal and/ or practice template. Please see below an example:

We are keen to hear from you about what other Accurx hacks you've tried! Please share your hacks with us at

For any further help with uploading documents or any other issues, please don't hesitate to chat with us. You can start a chat by clicking on the round message icon on the bottom right side of the screen. 😊

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