This is bit of software on your accuRx toolbar that you can use to send and receive emails quickly and securely with other healthcare professionals about patients.

You'll find accuMail in your accuRx toolbar, by clicking on the email icon as shown in the image πŸ‘‡

All emails are sent securely via and can be saved to the patient record! You'll be able to attach up for 4 attachments, from your Desktop or directly from EMIS Web/SystmOne. These attachments with the email can be easily be saved to the, or you can also choose to only save the email without the attachments to keep the record. Find out more on πŸ‘‰ Sending attachments

Is this secure?

Yes! 😊 With accuMail you can send emails to, secure, and email addresses. These email domains are deemed to be secure as per the secure email standard (DCB1596). Emails sent to and from health care organisations must meet this standard to ensure that all sensitive and confidential information is kept secure. You can find out more information here.

To find out more, see πŸ‘‰ accuMail IG and Security

What can you use it for?

You can use accuMail to contact collegaues with, secure, and email addresses. We’ve heard from users that they’ve been using this for:

  • Making referrals (& chasing updates)
  • Requesting advice and guidance from secondary care
  • Individual funding requests from CCGs
  • Reviewing medication/prescribing with pharmacists
  • Sharing clinic or discharge letters and summary of the medical record
  • ....

How can you start using this?

Do you have the email icon (circled in the image below) in your toolbar?

No, I don't have this

You can request access to this by starting a live chat with us. Click on the message icon on the bottom right of this web page and a member of the team will help you get started. πŸ˜€

Yes, I have this

Great! You can start using this to email colleagues. Find out more on πŸ‘‰ How to send email with accuMail

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