Chain (EMIS/SystmOne users)
For our GP-focused product, Chain, patients can't reply with a normal text message sent via accuRx.
However, in Chain you can choose the 'Allow patient to respond once (with text or photo)' option to allow this:
See more detail here.
If you've got any thoughts on this, please do drop us a message via the live chat in the bottom right corner of the page!
For our stand alone web-based product, patient's can't currently reply to texts.