If you are missing the message bubble icon on your toolbar please follow these steps:

  1. Make sure you are logged in
  2. Restart EMIS from task manager:
    -Go to your Task Manager (Control+Alt+Delete)
    -Select Task Manager
    -Click on 'Processes'
    -Select any visible EMIS processes
    -Right click and click 'End Process' or 'End Task'
  3. If these steps don't work please restart your PC

The most common cause of this issue is a crashed EMIS process on your computer, which the above steps should address.

If you are still experiencing problems, please click the chat button on the bottom right corner of this screen to talk to someone 😊 

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