This article talks about a feature of our accuRx Chain toolbar. The ability to create templates isn't yet available for Fleming users.

  1. On your Chain toolbar click the menu button and click 'Manage Practice'

2. On the web that opens click 'Manage Templates'

3. To view your personal templates click 'My Templates' - these are personal to you and cannot be accessed or edited by anyone else


4. To view your practice templates click the tab which has your practice name e.g. The Accurx Practice Templates - these can be seen and edited by anyone in the practice

5. To create a new template click 'Create New', or to edit/delete a template click 'Edit' or 'Delete'


6a. Both 'Create' or 'Edit' will open the template editor, where you can add/edit your template and also add a SNOMED code:

If the SNOMED code you would like to add isn't on the dropdown list then please email us at support@accurx.com with the numerical code you'd like us to add, and the context you'd use it in, we can forward this request on to our clinical lead who adds new codes every few months😃

6b. Both 'Create' or 'Edit' will open the template editor, where you can add/edit your template and turn on 'default reply setting'. Having this ticked will allow patients to respond to the message with either text or up to 5 photos.

6c. Both 'Create' or 'Edit' will open the template editor, where you can add/edit your template and categorise your template. This will help group and organise your templates in the drop down menu.

7. Once saved, any changes should appear in your template dropdown list in Chain:

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