What is it?
Custom Floreys allow you or members of your practice to create your own Florey questionnaires that can be sent via Batch Messaging and individual text messages on Accurx Desktop.
Where to find it?
To locate Custom Floreys go to Manage Organisation > Templates and Florey Questionnaires.
Then click on <Your practice name> Florey's👇and then Go to Custom Florey Questionnaires.
Following this, you will be on the main Practice Florey Questionnaire page where you can create your own Florey 🎉
Custom Florey steps
Add a Questionnaire name
Select a question type
Once you have added the questions, you can create an invite message
If you need a SNOMED code that is not on the list, please complete our SNOMED code Request Form with some more details.
Next, create a confirmation message for the final page
Finally, assign the responses to a group
You can assign the responses to either Florey folders or Teams within the inbox. However, you can't currently assign them back to 'My Inbox'.
If you want a new team created please get in contact with Support either via our Help Centre or email support@accurx.com.You now have the option to save the Florey for testing or publish it
We recommend saving it as a draft first and sending it to a test patient so that you can go through the flow and check for any errors before publishing it live to be sent to real patients.
Demo Guide
To watch a step-by-step video on how to make your own Florey Questionnaire, please click here to watch a short demo on our 👉 YouTube Channel
FAQs
How do free-text responses work in Custom Floreys?
How do free-text responses work in Custom Floreys?
Patients will be able to provide an answer up to 600 characters long.
(Please note: Free text answers cannot be automatically saved to record in batch messaging. Patient responses can be individually saved to record after review.)
Where do I send it to a test patient?
Where do I send it to a test patient?
Once it is saved as a draft you need to open the compose SMS page and you can search for your new Florey in the drop-down list.
Can I edit a Custom Florey once it's published?
Can I edit a Custom Florey once it's published?
Previously published Custom Floreys can be edited. You can also delete published Floreys.
Can I edit existing Floreys?
Can I edit existing Floreys?
Not currently, if you have any feedback on our current Floreys, please do let us know and we can feed this back to the clinical team.
Is there a character limit on the name/ question/ description/ answers?
Is there a character limit on the name/ question/ description/ answers?
Title: 250 characters
Question: 250 characters
Description: 1000 characters
Answers: 250 characters
Will patients receive reminders for Custom Floreys?
Will patients receive reminders for Custom Floreys?
We've decided to remove all reminders for the patient to complete Custom Floreys for now - we'll potentially add in optional reminders in the future depending on user feedback.
Is Custom Floreys free?
Is Custom Floreys free?
Custom Floreys is part of the Florey Plus Module. More information about this can be found here - If you're interested in procuring please email partnerships@accurx.com or contact support@accurx.com.
Can I automatically save the responses to the record?
Can I automatically save the responses to the record?
Yes, you can do this in Batch Messaging. You just need to tick the box that says 'Save responses to the patient's record automatically' 👇
However, we suggest you do not automatically save to the record if the responses contain medical information as these need to be reviewed.
Florey questionnaires with free text answers cannot be automatically saved to record in batch messaging. Patient responses can be individually saved to record after review. The tick box option above will not show if you have selected a Custom Florey with free-text questions.
For more information on best practices for Custom Floreys please see this article.